FAQ

  • Both CHARCUT locations are wheelchair accessible.

  • While the menus at each CHARCUT location vary slightly, our philosophy and approach remain the same. We offer market-driven dishes that draw from Italian and Portuguese traditions while prioritizing seasonal, artisanal, and thoughtfully sourced ingredients. Our menus feature fresh pastas, house-cured meats, rotisserie prime rib of Alberta beef, and butcher cuts that are proudly showcased in our custom meat lockers. We also offer sustainable, Ocean Wise seafood options and a wide variety of vegetable-forward sharing plates under the "Butcher's Daughter" section of our menus. Our University District menu exclusively features artisan pizzas that can be enjoyed in our lounge or main dining room.

    Our beverage program is carefully curated and ever-evolving, featuring a rotating wine selection in partnership with Market Wines, signature ingredient-driven cocktails, and our very own collaborative craft beer.

  • A special part of our University District location, The Butcherina is a versatile private dining room with seating for up to 16 guests. Situated beside the open kitchen with views into the chef’s butcher shop, this intimate and energetic space not only caters to reservations for large parties but also transforms into a venue for special events, pop-ups, and guest chef dinners (with an exciting lineup already in store).

  • The Connie & John’s Pizza outpost located beside the restaurant in the Alt Hotel lobby, features artisanal New York and Detroit-style pizzas. Sold by the pie (not by the slice), each pizza is made fresh to order using the highest quality ingredients and hand-spun dough. The grab-and-go fridge is stocked with Connie & John’s own craft beer in addition to canned spirits and a rotating wine selection in partnership with Market Wines. The entire menu is available for pick-up or delivery via the Connie & John’s website or through DoorDash and SkipTheDishes. Pick-up orders can also be placed in person at the counter.

  • Reservations for both CHARCUT locations can be made through OpenTable. Both locations also accept (and encourage) walk-ins and hold space for walk-in guests every day. On busy evenings, we run a waitlist for the dining room. Guests can add their names to the waitlist online via OpenTable or in person and are welcome to enjoy a drink in our lounge or bar area while waiting (we are not able to add names to the waitlist over the phone).

  • Both CHARCUT locations can host reservations for large parties, private events, and full restaurant buyouts. Please email info@charcut.com to submit an inquiry and a member of our team will get back to you right away.

  • Please let us know if you’re celebrating a special occasion with us, ideally at your time of booking. We are always happy to put a candle on a dessert or send over a special welcome, depending on the occasion.

  • Please let us know of any allergies or dietary restrictions at the time of booking and alert your server as well when you sit down to dine with us. We will always do our best to accommodate allergies and dietary restrictions; however, we do encourage you to use your best judgment as you are the most informed regarding the nature and severity of your dietary needs. This especially applies to our gluten-free guests as we make pizza, fresh pasta, and bread in-house, meaning flour can (and does) come into contact with almost everything.

  • At our University District location, we offer a discounted corkage fee of $15 per bottle for wines purchased and brought in from Market Wines. The corkage fee for all other bottles is $30 per bottle. The corkage fee for magnums is $50 per bottle.

  • Both CHARCUT locations are casual; we invite you to come dressed in the fashion that’s most comfortable for you.

  • The CHAR Hospitality Fund administered by the Calgary Foundation was created to make a direct and meaningful impact on our community and the people who are part of it. The foundation addresses various critical areas, from creating opportunities for women in poverty to enter the culinary world, to ensuring accessible healthy food for children in underserved communities.

    While we may not be able to accommodate every donation or participation request, we encourage interested parties to reach out to us at info@charcut.com. Whether you seek support for a cause aligned with our mission or wish to learn more about The CHAR Hospitality Foundation, we welcome inquiries and look forward to exploring ways to contribute positively to our community.

  • CHAR Hospitality Group is always looking for passionate and driven people to be a part of our diverse team. We offer a wide range of exciting career opportunities across our award-winning venues and as CHAR continues to grow and evolve, we're on the lookout for like-minded individuals to join us in delivering exceptional experiences to our guests, teammates, and partners. To apply, please send your resume to info@charcut.com and include any documentation in the body of your email as well as a little bit about yourself.